Gateway2Lease receives Feefo Gold Trusted Service Award 2020

Posted on January 28th, 2020

G2L win Feefo Gold Trusted Service Award 2020

Gateway2Lease has won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo have given Gold Trusted Service awards to businesses who have collected at least 50 reviews between January 1st 2019 and December 31st 2019, with a Feefo service rating of between 4.5 and 4.9

Rob Marshall from Gateway2Lease commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Gateway2Lease is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”

Congratulating Gateway2Lease on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”

Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.

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Latest Reviews

Gateway to Lease not only provided me with the best lease deal for the car I wanted, but provided a first class service keeping me informed at all times of what was happening and what I was required to do. Any questions raised were also answered very quickly and with great professionalism. A fantastic company, even better experience and would recommend them 100%...

rated 5 out of 5

Customer service was great and I felt like they really valued my business. Really good follow up, and most importantly the car has been excellent and exceeded my expectations so far...

rated 5 out of 5

Would recommend. Went with Gateway2Lease because of the attentive service...

rated 5 out of 5

Very efficient and on the ball, there were no issues with any part of the process...

rated 5 out of 5


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