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Frequently asked vehicle leasing questions


We have listed some of the most commonly asked questions about personal and business leasing and contract hire - all of which can be found below. If you can't find the answer you are looking for, then why not get in touch and speak to a member of our sales team on 01299 407 360.


  Who will supply my new lease vehicle?

All of the lease vehicles that we source are brand new and supplied through vehicle manufacturers or UK franchised dealerships.

  Will my new lease vehicle come with a warranty?

Yes, all of our vehicles that are supplied to you will come with full UK manufacturers warranty. Each manufacturer sets it's own warranty length so it is advised to speak to a member of our sales team to discuss the warranty details for your chosen vehicle.

  What is my initial payment?

An initial payment is typically a payment of 3 regular monthly rentals made payable in advance. Larger initial payments can be made if desired, for example 6 regular payments. This will in turn lower the regular monthly rentals throughout the duration of the contract.

  Is maintenance included within my lease contract?

Maintenance is not included in all of our lease contracts. If maintenance is included it will be clearly stated on our website. However, if you require maintenance, you can add this on to your lease package for an extra monthly cost. All of our maintenance packages include servicing, exhaust, tyres, brakes, battery and labour. For more information, please go to the maintenance section of our website.

  Does the lease contract include road fund license?

Yes, road fund licence (road tax) is included for either 12 months or for the duration of the contract depending upon the type of lease agreement taken out.

If you have taken out a personal or business contract hire agreement, your road fund licence will be provided to you for the duration of the contract by the funder. This is because the funder is the registered keeper of the vehicle.

If you have taken out a contract purchase, personal contract purchase, finance lease, lease purchase, business or personal operating lease, the funder will only provide you with road fund licence for the first 12 months as you are the registered owner of the vehicle.

As of 1st October 2014 - road fund licence discs have no longer been issued and therefore you will not receive them in the post from the funder.

  Does my contract include roadside assistance?

Yes, every contract lease deal that we source comes with either 12 months or 3 years breakdown recovery, depending upon the manufacturer of your vehicle. If you would like confirmation about roadside assistance, please call 01299 407 360 and speak to a member of our sales team.

  How will my monthly payments be collected?

All of your monthly rentals are collected by direct debit by the finance funder who you have taken your lease agreement out with and not Gateway2Lease.

  As a business customer, how much VAT can I claim back?

If you are leasing a vehicle for business purposes and your business is VAT-registered then you can reclaim 50% of the total payments made. If maintenance is included within your lease agreement, you will also be able to claim back 100% of the maintenance costs.

Any business customers who are not VAT-registered such as sole-traders, will not be able to claim back VAT or maintenance costs.

You can generally recover the VAT on all other business motoring expenses like fleet management or off-street-parking. There are specials rules for reclaiming VAT on road fuel used for business purposes so it is advised to speak to your accountant for more information.

  How do I calculate how much company car tax I will pay on my new lease vehicle?

Below is a link to the HM Revenue & Customs website which provides a company car and car benefit calculator to calculate how much company car tax you will pay.

Company car and car fuel benefit calculator

  Do I have to collect my lease vehicle?

No, we offer free UK mainland delivery and collection for all of our customers.

  What is the usual process for leasing a vehicle?

Once you have chosen a vehicle, contract type, advanced rental and annual mileage - you will receive a written quotation from a member of our sales team. The quotation will detail your chosen parameters and will confirm your monthly rental.

If you are happy with the quotation, you will be asked to fill out a credit proposal form, which will be used to gain credit from the finance company for the vehicle you wish to lease.

Once approved for credit, a vehicle order form will be produced and will need to be signed by yourself and returned to us. This form will confirm your quotation, vehicle details, colour, options and approximate lead time for the vehicle. Following it's return, we will sent the order form to the dealership involve to either secure your vehicle if in stock or to initiate the factory order.

Finance documents will then be produced by our admin department, sent to you, where you will need to read, sign and sent back to us along with your administration fee payment. From here, you will simply await for you vehicle to be delivered.

For a more detailed step-by-step guide to the leasing process, visit our how leasing works section.

  Can I make changes to my lease during the contract?

If you would like to discuss mileage amendments, extensions or update your personal details during your contract, please contact our customer service team who will be able to assist you. You can reach our customer service team by calling 01299 407 360 and selecting option 4.

  What do I do at the end of my contract?

All you need to do is simply hand your vehicle back where you will have no further obligations. Upon collection, please ensure that the vehicle is in a reasonable condition. If it's not, you will be charged for any damage. Click below to view our guide to fair wear and tear.

Fair wear and tear guide

  Is insurance included within my monthly rental?

No, insurance is not included within your monthly rental. It is your responsibility to insure the vehicle you lease for the duration of your agreement.