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Our customers rate us 4.9 stars for service and 94% would highly recommend us

Here at Gateway2Lease we aim to deliver an exceptional customer experience that is quick, professional and hassle free.

We have partnered with Feefo who are one of the largest independent review platforms in the UK. We aim to make the process of leaving a service and product review very easy. We also aim to achieve 5 star reviews for our service and also happy customers who will recommend us to friends or family members.

Customer Experience Rating (4.9)

4.9

(Based on 1880 service ratings)

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Gateway2Lease Platinum Service Feefo Award Winner 2021

Trusted on service, products and recommendations

Our customers' experience is at the heart of everything we do. We take pride in delivering exceptional service that not only meets but exceeds expectations. From the moment you engage with us, whether it's through our website, via email, or over the telephone, we aim to provide a seamless and car leasing enjoyable experience.

We focus on three key feedback areas that are integral to our commitment to customer satisfaction and continuous improvement: our service, our products, and the Net Promoter Score (NPS) as a measure of customer advocacy.

Your feedback on our service helps us understand where we excel and where we can make enhancements to better serve you. Our latest ratings can be found below.

Our Service Rating


Regarding G2L's service...

4.9 out of 5

Based on 1880 reviews on Feefo


feefo reviews - service rating
Vehicle Rating


Regarding the vehicles we offer...

4.9 out of 5

Based on 1502 reviews on Feefo


feefo reviews - vehicle rating
NPS Rating


Likelihood to recommend us...

94% promoters

Based on 306 reviews on Feefo


feefo reviews - nps rating

Read our glowing reviews

Whether you're new to leasing, looking for inspiration, reassurance, or simply a glimpse into what sets us apart, our latest reviews are a testament to the dedication we have to exceeding your expectations. Explore now and see why our customers continue to choose Gateway2Lease with confidence.

G2L Trustpilot reviews
Trustpilot Reviews

We've been rated excellent by our customers on Trustpilot!

View our Trustpilot reviews
Google Reviews

See what our customers have to say about us on Google.

View our Google reviews
G2L Freeindex reviews
Freeindex Reviews

See our customer reviews on Freeindex!

View our Freeindex reviews

Refer a friend to Gateway2Lease and receive £50 in vouchers!

We’re proud to have won a 2024 platinum award for customer service with a fantastic 94% of our customers saying they would recommend us!

We want to thank our biggest supporters! If you refer a friend who haven't used our sevices already and they order with us then we will reward you with £50 of Love2Shop vouchers, payable once the vehicle is delivered.

(Terms and conditions apply, click here for more info)

Make a referral