What happens next?
Thank you for ordering your new vehicle with Gateway2Lease. Your order has been sent to the dealership, who has confirmed that a vehicle has been secured for you. The lead time shown on your order form is a guide from the dealership to advise when they currently anticipate the vehicle being available for delivery.
"Stock" vehicles may be located at the dealer, in a centralised UK storage location or en route from a factory holding compound. "Stock" vehicles are therefore not always available for immediate delivery. Gateway2Lease does not control logistics and depends on the dealers for this and any updates regarding the whereabouts of your vehicle.
We will do our best to keep you updated and make every effort to deliver as quoted, however, delays occurring beyond our control mean dates cannot be guaranteed. We will contact you as and when we receive any information regarding the movement of your vehicle and will keep you informed with regards to when it is expected into dealer stock.
We will not contact you until we receive updates from the dealer for your specific vehicle.
Finance documents
Now that your order has been placed, we can start to arrange your finance agreement documentation. Normally, finance agreements won't be issued until the vehicle is nearing delivery and has been allocated a registration number.You could be asked for a proof of identity and address, normally a recent utility bill or bank statement, a valid driving licence and/or a passport. Some finance companies require original ID and finance documents, whereas others will accept copies which can be scanned and emailed.
If originals are required, they will need to be posted by recorded delivery to an address we provide you when we send you your documents. Some finance companies may ask for ID before they can produce finance documents.
Please note that individual customers, sole traders and small partnerships have a mandatory 14 day cooling off period before delivery can take place. The 14 days will not start until signed contracts are have been returned, reviewed and accpeted by the funder.
Your delivery
As soon as your finance documents and proofs (if required) have been received and accepted by your funder, the vehicle will be authorised for delivery, if your vehicle is ready and on site the dealer will contact us with a delivery date. Most dealers normally need approximately 7-10 days to deliver and the date is dependent on PDI and transport capacity so at peak times, the process may take a little longer.If your vehicle is not on site and available for delivery at this point, we will continue to send you regular updates on the ETA of your vehicle and will organise delivery once the vehicle arrives and is ready.
Delivery is usually via driven delivery to the address advised but some dealers will use a multi-vehicle transporter if there are several vehicles going to one area. In either case any pre-delivery mileage will be excluded from your contract mileage.
Collection from the dealership in person is normally not a possibility.
Before signing the delivery note, it is very important that you check your vehicle carefully and note any defects. At the end of your contract, you will be penalised for anything not mentioned so it will be important to take care at this time. Delivery and sometimes insurance paperwork is required from you once you are in possession of the car in order to complete your finance contracts. Until these are returned your lease cannot be activated.